Your NeedsTo deliver voice circuits to remote call centers for incoming customer service calls or outgoing sales/marketing calls. Since remote call center functionality cannot be compromised, all PBX or telephony server features must be supported transparently. Our SolutionRAD’s Vmux-2100 central site voice trunking gateway is a scalable, compact, 1U high product that is ideal for remote call centers because it is optimized for quality voice trunking with 16:1 compression. The Vmux-2100 central site voice trunking gateway deploys TDMoIP (CV) technology, whose transparency to signaling protocols ensures simple deployment, faster call setup times, lower latency and higher availability. Transparency also means that all ACD/PBX features are supported to ensure that call center functionality is not compromised. |
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Benefits• Transparent to signaling protocols • Supports range of remote call center applications • Conserves bandwidth over satellite, IP or leased lines |
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TDMoIP® is a registered trademark of RAD Data Communications Ltd.
