Network Access & Telecommunications Equipment - RAD Data Communications
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IP Backup to T1/E1 Link Remote Call Centers Connectivity

Your Needs

To deliver voice circuits to remote call centers reliably by deploying automatic backup between TDM and IP links. Since call center functionality cannot be compromised, all PBX or telephony server features, such as predictive dialing and automatic call distribution (ACD), must be supported transparently.

Our Solution

RAD’s Vmux-2100 central site voice trunking gateway is a scalable, compact, 1U high product that is ideal for remote call centers that require a high level of reliability. Redundant link capability ensures voice calls are not dropped when the primary link fails. The Vmux-2100 central site voice trunking gateway is easy to deploy and efficiently delivers high quality voice with 16:1 voice compression and transparent support for all PBX or telephony features to ensure that call center functionality is not compromised.
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Vmux-2100
IP Backup to T1/E1 link Remote Call Centers Connectivity

Benefits

• Vmux-2100 provides transmission facilities with IP or T1/E1 backup

• 16:1 compression delivers 60 voice channels per 256 kbps (up to 384/480 POTS lines over single T1/E1)

• Load balancing between primary and backup links

• Transparent to all signaling protocols

 
 
TDMoIP® is a registered trademark of RAD Data Communications Ltd.
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